Account Registration

  • Users must provide accurate info (name, address, GST/ PAN for B2B).
  • Buyers must meet the age of majority.

Payments

  • Secure payments via integrated gateways.
  • Includes all taxes and shipping charges at checkout.

Order Cancellation & Changes

  • Buyers can cancel or modify orders within 2 hours of placement before dispatch.

Returns & Refunds

  • Eligible for damaged, incorrect, or non-conforming items.
  • Must request return within 7 days of delivery.
  • Vendor inspects products; refunds processed within 5–7 business days via original payment method.

Dispute Resolution

  • Contact support with order ID and issue.
  • Our support team will mediate with the vendor.